Returns Policy
disque.ma helps you understand, compare, and evaluate M.2 SSD enclosures before making a purchase. We act as an intermediary by receiving your requests and forwarding them to merchants or suppliers. Returns are handled entirely by the merchant or supplier, not by us.
How Returns Work
If you need to return a product, you must contact the merchant or supplier directly. They set the return window, conditions, and process. We can assist by forwarding your request through our support email.
Our Role in Returns
- We do not process, approve, or complete returns ourselves.
- We do not handle refunds, replacements, or exchanges.
- We can forward your return request to the relevant merchant or supplier via contact@disque.ma.
What to Include in Your Request
- Your order reference number (if available).
- The product name and reason for return.
- Any documentation the merchant or supplier may require, such as proof of purchase.
Important Notes
Availability, timelines, and outcomes depend on the merchant or supplier. They are responsible for delivery, returns, warranties, and commercial fulfilment. For intermediary assistance, you can reach us at contact@disque.ma.
disque.ma provides decision-support information and intermediary assistance. We are not the merchant or supplier. Requests are forwarded to merchants or suppliers, while commercial responsibilities remain with them.
